The University Of Mississippi
School of Business Administration


MKTG 525
Marketing Research

Spring 2009
Dr. Robert M. Cosenza

Phone: (662) 342-4765 E-Mail: rcosenza@olemiss.edu
Office: TBA Office Hours: See Office Hours Link
Time: Desoto, Tupelo: Tu Th, 4:30pm-5:45pm Location: TBA: DL classroom

Pre-requisites
See Catalog: Mktg 351, etc.
If you are taking this class for graduate credit, you will be required to complete an additional project that requires a knowledge of the Marketing Research Literature and an application of the concepts and techniques of Marketing Resaerch to solve a managerial marketing problem.

School of Business Administration : Statement of Academic Integrity

The School of Business Administration upholds honor and academic integrity in all of its teaching, research, and service activities. All business faculty, staff, and students are charged with the responsibility to behave with personal and professional integrity and to refrain from dishonorable conduct.

Text:
Marketing Research: An Aid to Decision Making, 3e
by Alan T. Shao, Ph.D., Kevin Zheng Zhou, Ph.D.
ISBN-10: 1592602886
ISBN-13: 9781592602889
Copyright © 2007

Chapter Slides
Click on the appropriate chapter and download slides.

Chapter 1 Chapter 10
Chapter 2 Chapter 11
Chapter 3 Chapter 12
Chapter 4 Chapter 13
Chapter 5 Chapter 14
Chapter 6 Chapter 15
Chapter 7 Chapter 16
Chapter 8 Chapter 17
Chapter 9 Chapter 18

Course Description: The role of research in marketing decision making, research design and methodology, appraisal of alternative research methods, concepts for dealing with and collecting primary data, use of marketing research in organizational decision making.

General Course Objectives: Student will be able to integrate and logically think about the role marketing research in the development of a marketing plans and solving marketing problems.

Specific Course Learning Objectives: After completion of this course you should be able to:

1. Understand the terminology of marketing research.
2. Explain the theoretical aspects of marketing research.
3. Integrate marketing research concepts for an overall understanding.
4.
Apply marketing research to organizational decision making.
5. Learn and apply decision technology (SPSS) to a specific marketing problem.
6. Apply ethical marketing research methods.
Take The Ethics Challenge (Mandatory).

Learning Objective Assessment Strategy

(1, 2, 3, 5, 6 above)

Students demonstrate an understanding of marketing research as a major aid to marketing decision making in the organization.

Evaluated by four exams. Assessed by the professor and classmates during classroom discussions. And, Take The Ethics Challenge (Mandatory).
(1, 2, 3, 4, 5 above)

Students demonstrate knowledge of the principles and methods of marketing research.
Evaluated by four exams and a comprehensive, graded class project. Assessed by classmates during teamwork on the project and by the professor in periodic reviews of individual progress on project and during presentation of reserach to client.
Graduate Requirements Additional project incorporating both an extensive literature review and application.

Teaching Philosophy

Students learn more when their interest level is high, teaching is interactive, and learning is reinforced by doing. Business courses must be designed and conducted so students become comfortable learning and using the skills and tools business and government employers want, in addition to the business knowledge base that students need to succeed in their careers.

Also, students learn more through active learning exercises in class. Therefore, class attendance AND informed, enthusiastic class participation will determine 15% of your semester grade.

Class attendance is mandatory during ALL client workshop and presentation days.

Course Expectations

1. You are expected to behave in a professional manner. Presentations are subject to videotaping and critique by the class and /or experts.

2. There will be 3 IC exams and a comprehensive FE final exam. IC Exams will be the entire class period. All of these exams MAY consist of a variety of multiple choice, essays, and true/false questions. BRING A #2 PENCIL TO ALL EXAMS and a 50/50 scantron sheet, and a test booklet.

Students can elect to drop the lowest of the three IC exams. Lowest grade will be dropped if and only if all three IC exams are taken. If all three IC exams are taken, student may elect to skip the FE final exam and take the average of the two highest IC exams as the final exam grade.

3. The course technology that will be used in this class are the virtual library, Office 2003/2007, SPSS.

4. MISSED EXAMS: No Makeups for any reason.


5. GRADUATE GRADING will include an additional Project.

PARTICIPATION : IMPORTANT NOTE: It will be assumed that you studied all assigned material BEFORE CLASS and you have come to class prepared to discuss the assignments. You will be randomly asked questions in class based on this assumption, and 15% of your final grade in the class will be a participation grade. Your class participation grade will come from your in-class answers to these questions along with your other participation as noted in this syllabus. IF YOU ARE NOT IN CLASS, YOU CANNOT PARTICIPATE AND THIS WILL AFFECT YOUR PARTICIPATION GRADE. FOR EACH ABSENCE AFTER ONE (1), YOU WILL BE DOCKED 20 POINTS ON YOUR PARTICIPATION GRADE.

In other words, each class will consist of interactive participation in the discussion by each of you that will determine most of your class participation grade, which is a significant portion of your final grade for this semester. So, study all assigned material before class because totally uninformed participation will be counted as zero participation.

SOME GUIDELINES THAT MAY HELP YOU

1. Prepare and read all the chapter materials...may require cumulative chapter reading/articles, etc.
2. All assignments must be typed to receive credit.
3. Prepare your discussion materials so you can get involved in the class discussion.
4. If, for some reason, the University is officially closed on a scheduled exam day or a day that an assignment is due, the scheduled item will automatically take place at the next class meeting.

5. ALL, Yes that's ALL assignments are to be turned in on the day required in HARD copy, yes Hard copy ------NO, yes I said NO assignments will be accepted by e-mail, -------for Any, yes I said ANY reason. No hard copy, means no grade for that assignment.

Marketing Research Project: Topic TBA

The goal of the project is to have students apply the knowledge they accumulate in each chapter. You will be responsible for developing a written marketing research report.. The research area will be service and service development and quality. Toward the end of the semester, you will make a short PowerPoint presentation to the class or the sponsor organization. More details on this project will be given during week 2 class. This project is worth 250 points -- 150 points for the written report and 100 points for the formal class presentation.

The project will require a considerable investment of time and effort.

PROJECT DESCRIPTION: TBA


IF THIS IS SPECIFIED AS A TEAM PROJECT:
To ensure that the project is a collaborative effort, each student will have the opportunity to evaluate the performance of other members in his or her group immediately following the oral presentation. The following evaluative scale should be used:

A: group member did much more than his or her share.
B: group member did somewhat more than his or her share.
C: group member did exactly his or her share.
D: group member did somewhat less than his or her share.
F: group member did much less than his or her share.

If the majority of the group gives a member a "C" average or better, then the group member's individual grade will be the same as the group grade. If the majority of the group gives a member a "D", then the group member's individual grade will be 50 points less than the group grade. If the majority of the group gives a member a "F:, then the group member's individual grade will be 100 points less than the group grade.

NOTE: If a group deems one of its members as being disinterested in participating in the project, the group has the right to purge the member at any time. The removed group member will then be responsible to do his/her own project. It will be due the same time as the group's project.

I do not accept late assignments. Absolutely no exceptions!! That means that you must turn in your written report and make the team presentation on the date designated by the instructor. The team presentation cannot be made up and for every day that the written report is late all groups members will lose one letter grade, including the due date.

Grading: 
 
Three IC Tests 450 points (150 each)
In Class Discussion (called PARTICIPATION)
150 points
Project, Due 11/5 250 points
Final Exam 12/1, 12/3 250 points
Total Available Points 1100 points
Grade Basis 1000 points
 

Grade----------------# Points Needed

     A                             901 -1000
     B                             801 - 900 
     C                             701 - 800
     D                             600 - 700

Less than 600 points is a failing grade- F

 

Cheating: Please refer to the UM Student Handbook. Students caught cheating (during exams, through plagiarism or any other form) will receive a grade of zero (0) for the exam or assignment. Appropriate college personnel will be notified to determine if student will receive a grade of "F" in the course.
Withdrawals: See UM Catalog
Special Services: Available: See Catalog or click here.
TENTATIVE SCHEDULE
Date Topic/Chapter/Activity
WEEK 1
8/25, 8/27

-Introduction
-Decision Making
-The Marketing Research Process
-SPSS
Writing, Chapter 18
Chapter 1-2

WEEK 2
9/1, 9/3
New Practice Survey Link
SPSS INTRO
Chapter 3-4
Project?
WEEK 3
9/8, 9/10
Chapter 5
TBA Assignment
ALL, Yes that's ALL assignments are to be turned in on the day required in HARD copy, yes Hard copy ------NO, yes I said NO assignments will be accepted by e-mail, -------for Any, yes I said ANY reason. No hard copy, means no grade for that assignment.
New Practice Survey Link
WEEK 4
9/15, 9/17
PRINT OUT NEW PRACTICE SURVEY LINK AND BRING TO CLASS

Chapters 6-7
General area of Research
Project Requirements

Still on track for test 9/22

WEEK 5
9/22
Test #1, All above
WEEK 5
9/22

Chapters 8-9

WEEK 6
9/24, 9/29
Chapters 10-11
SPSS Guidelines
WEEK 7
10/1, 10/6

SPSS Continued

WEEK 8
10/8, 10/13

Chapters 12-13

WEEK 9
10/15
Chapter 14-15, SPSS
WEEK 9
10/20


Test #2, All above

WEEK 10
10/22, 10/27
Chapters 16-17


WEEK 11
10/29, 11/3

CRAWDAD
QUALTRICS

WEEK 12
11/5, 11/10

More analysis/SPSS

Data for Test #3
INDEPENDENT Take home test due on 11/17. No lates accepted for any reason.

WEEK 13
11/12

Project Discussion

WEEK 13
11/17, 11/19
Test #3, Due and Discussed
Data for Test #3
INDEPENDENT Take home due today. No lates accepted for any reason.
WEEK 15
12/1, 12/3
FINAL EXAM , Chapters 1-18
Class Project and survey due (with accessable link) , 12/1